healthXbridge

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healthXbridge

healthXbridge healthXbridge healthXbridge
Home
About Us
Clients
Services
Contact Us
Our Values
More
  • Home
  • About Us
  • Clients
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  • Contact Us
  • Our Values
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  • Clients
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  • Contact Us
  • Our Values

Company Policies

Privacy Policy


Last updated: 15th October 2025 


This Privacy Policy explains how HealthXbridge Ltd (“HealthXbridge,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website (“Site”) or interact with us in any way. 


We are committed to protecting your privacy and ensuring that your personal data is handled lawfully, fairly, and transparently. 


Registered Office: Unit 8 Circuit, 32 Easton Road, Bristol BS5 0DB
Company Number: 16713163 


1. Information We Collect 

We may collect and process the following types of personal data: 

  • Contact details: such as your name, email address, phone number, or other information you provide via our forms or direct communication. 
  • Technical data: including IP address, browser type, operating system, and other details collected through cookies or similar technologies (see our Cookie Policy for more information). 
  • Usage data: such as pages visited, time spent on the site, and navigation patterns — used to improve our website and user experience. 
  • Other information: any details you choose to share when communicating with us. 


We do not knowingly collect or process personal data from individuals under the age of 16. 


2. How We Use Your Information 

We use personal data only where necessary and lawful, including to: 

  1. Respond to your enquiries or service requests. 
  2. Provide information about our services and activities. 
  3. Maintain and enhance the security, performance, and functionality of our website. 
  4. Comply with legal, contractual, or regulatory obligations. 

We will only send marketing communications with your explicit consent, which you may withdraw at any time. 


3. Sharing Your Information 

We do not sell or rent your personal data.
We may share it with carefully selected and trusted third parties who help us operate our website and deliver our services (such as IT providers and cloud hosting platforms). 

These third parties are contractually bound to protect your data and use it only for the agreed purpose. 

We may also disclose personal data: 

  • if required by law, regulation, or court order; or 
  • to protect our rights, property, or safety, or that of others. 


4. Data Storage and Security 

We take appropriate technical and organisational measures to safeguard your personal data from unauthorised access, loss, or misuse. 

Where data is transferred or processed outside the UK or European Economic Area (EEA), we ensure suitable safeguards are in place (such as the UK’s approved Standard Contractual Clauses). 


5. Your Rights 

Under the UK General Data Protection Regulation (UK GDPR), you have the right to: 

  • Access the personal data we hold about you. 
  • Rectify inaccuracies in your data. 
  • Erase your data (“right to be forgotten”). 
  • Restrict or object to certain processing activities. 
  • Withdraw consent where processing is based on consent. 
  • Complain to the Information Commissioner’s Office (ICO) if you are concerned about our handling of your data. 


To exercise any of these rights, please contact us.


6. Data Retention 

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal, contractual, or regulatory requirements.
Once data is no longer needed, it will be securely deleted or anonymised. 


7. Changes to This Policy 

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
The most recent version will always be available on our website, and the “Last Updated” date above will indicate when changes were made. 

We encourage you to review this page occasionally to stay informed about how we protect your data. 


8. Contact Us 

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your personal data, please contact us.


Cookie Policy

Cookie Policy


Last updated: 15th October 2025


This Cookie Policy applies to the website(s) operated by HealthXbridge Ltd (“HealthXbridge,” “we,” “us,” or “our”). 


It explains how and why cookies, pixels, web beacons, and similar technologies (collectively referred to as “cookies”) may be stored on and accessed from your device when you visit our website (“Site”), and how you can manage your preferences. 


This policy should be read together with our [Privacy Policy] and [Website Terms & Conditions]. 

We may update this Cookie Policy periodically to reflect changes in technology or legislation. Please review this page regularly to stay informed. 


1. What Are Cookies? 

Cookies are small text files that are placed on your computer or device when you visit a website. They help websites function effectively, enhance user experience, and provide useful information to the website owner. 


Cookies are generally classified as either: 

  • Session cookies: Temporary cookies deleted when you close your browser. 
  • Persistent cookies: Remain on your device for a set period or until manually deleted. 


2. How We Use Cookies 

We use cookies to improve the performance, functionality, and security of our Site. The types of cookies we use include:


a. Strictly Necessary Cookies 

These are essential for the operation of our Site. They enable core features such as secure access and navigation.
Without these cookies, parts of the Site may not function properly. These cookies cannot be disabled. 

b. Functional Cookies 

These remember your preferences (e.g., language, region, or display settings) to provide an enhanced, more personalised experience.
If you disable these cookies, some features may not work as intended. 

c. Analytics Cookies 

These help us understand how visitors use our Site by collecting anonymous information (e.g., number of visitors, pages viewed, time on site).
This helps us improve usability and performance. If you opt out, we won’t be able to analyse usage trends or enhance the Site based on visitor behaviour. 

d. Marketing Cookies 

These are used to deliver relevant content or advertisements based on your browsing behaviour.
If you disable these, you may still see advertising, but it will be less targeted. 


3. Managing Cookies 

You can control and manage cookies in several ways: 

  1. Via our cookie banner:
    When you first visit our Site, you can choose to accept all cookies or customise your preferences. 
  2. Through your browser settings:
    Most browsers allow you to block, delete, or receive alerts about cookies.
    Note that disabling cookies (particularly strictly necessary ones) may affect site performance and functionality. 
  3. Updating your preferences:
    You can revisit and update your cookie settings at any time by selecting the “Privacy Settings” or “Cookie Preferences” link at the bottom of our website. 

For further information on cookies and how to manage them, visit www.allaboutcookies.org. 


4. Contact Us 

If you have any questions about our use of cookies, please contact us. 


Terms & Conditions

Terms & Conditions


Welcome to the website of HealthXbridge Ltd ("HealthXbridge Ltd," "we," "our," or "us"). By accessing or using our website ("Site"), you agree to comply with and be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our Site. 


1. Use of the Site 

You may use our Site for lawful purposes only. You agree not to: 

Violate any applicable laws or regulations. 

Attempt to gain unauthorised access to any part of the Site. 

Disrupt or interfere with the security or functionality of the Site. 

Use the Site in any way that may harm HealthXbridge Ltd or other users. 


2. Intellectual Property 

All content on this Site—including text, graphics, logos, and other materials—is the property of HealthXbridge Ltd or its licensors and is protected by intellectual property laws. You may view, download, and print content for your personal, non-commercial use only. 

You may not reproduce, distribute, modify, or create derivative works from our Site content without our prior written consent. 


3. Disclaimer 

The content on this Site is provided for general information purposes only. While we aim to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, or availability of the Site or its content. 

Nothing on this Site constitutes professional, legal, financial, or healthcare advice. You should seek appropriate independent advice before taking any action based on the information available on this Site. 


4. Limitation of Liability 

To the fullest extent permitted by law, HealthXBridge Ltd excludes all liability for any direct, indirect, incidental, consequential, or special loss or damage arising from or in connection with your use of (or inability to use) the Site. 


5. Links to Other Websites 

Our Site may include links to third-party websites. These links are provided for your convenience only. We do not endorse or control the content of these external sites and are not responsible for their privacy practices or terms. 


6. Changes to These Terms 

We reserve the right to amend these Terms at any time by updating this page. We encourage you to review this page periodically to stay informed of any changes. Your continued use of the Site constitutes your acceptance of the updated Terms. 


7. Governing Law 

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. 


8. Contact Us 

For any questions about these Terms, please contact us. 


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